About the product

 

 

• How long does it take to get my handmade crochet bag?
  
  In the vast majority of cases, you can receive the bag in 7-9 working days. If you choose a different yarn than the ones in stock, it can extend the process by a few days.
  The product's completion time may also depend on the currently queued orders.
  KADU Design is located in Veldhoven, North Brabant, Netherlands. When ordering, please note that if you order from another country, the delivery time may vary.

 

 

• If I have a different idea for the bag color than the ones in stock, do I have the option to choose something else?
  In this case, please contact me via one of the contact details and let's discuss your ideas. Please note that if I have to order yarn for this, it may extend the delivery time.

 

 

• Can you realize my unique idea?
  Be sure to contact me to discuss your exact ideas.

 

 

 

About the delivery and payment

 

 

• What shipping methods can I choose from?At KADU Design, you can choose between PostNL and Budbee, select the one that suits you from the options offered during your purchase.

 

 

• What payment methods can I choose from?
  You can pay online by credit/debit card in the KADU design webshop.

 

 

• Where is KADU Design located locally, where can I receive my order?
  
  KADU Design is in the Netherlands, North Brabant, I make the bags precisely in Veldhoven.
  If you order from another country, please note that this may affect the delivery time.

 

 

• If I ordered a product but changed my mind, is it possible to return it?
  
  If you have changed your mind but the product has not yet arrived, contact me as soon as possible so that I do not send your order.
  If the product has already arrived and is damaged, or if you want to cancel the purchase for some other reason, you have the opportunity to do so within 14 days of receipt. Details of this can be found in the general terms and conditions.